Power still on
Change the holder
The supply is active, so this is a holder change. It is free and takes days.
Cambio de titular, explained for expats
Change the Repsol electricity holder
By Linus Palmqvist, Head of Operations Reviewed by Simon Nilsson Last reviewed The electricity at your new home is supplied by Repsol, and you need the bill in your name. Complete Repsol’s downloadable PDF application and send it by email. The form and instructions are in Spanish.
First: is the electricity still active?
Power was cut off
Request an alta
The supply was cancelled, so this is an alta: a new activation. It takes weeks and can carry regulated connection charges, plus an electrician's fee if a new certificate is needed.
Do not let the seller, landlord or outgoing tenant cancel an active contract.
How Repsol handles it
Choose the route that feels easier for you. Both start with the active Repsol supply.
Let Settlewell do it in English
We can handle the Repsol holder change for you.
- We make the call and handle the Spanish.
- We file the change and chase it until it is done.
- It is free.
- If you are abroad, you cannot phone Repsol. It publishes no number that works from outside Spain.
Documents to have ready before you contact Repsol
- Incoming and former holder details
- Copy of the incoming holder’s DNI (the Spanish national ID card)
- NIF (Spanish tax ID) or CIF (company tax ID)
- CUPS (the code that identifies your electricity supply point) and address
- Bank details
- Standard change or contractual-subrogation choice
- Declaration of your right to use the home
Phone and remote route
Contacting Repsol
There is no household support number that works from abroad. Complete Repsol’s official PDF and email it. If the Spanish form is difficult, Settlewell can handle the contact for you.
If you speak to an agent, say: “Solicito el cambio de titular sin subrogación de deuda.” This means you want the holder changed without taking on the former holder’s debt.
We have prepared a Spanish call script that may helpExtra steps for your situation
Start with the part that matches your home. You do not need every document below.
If you rent the home
Send Repsol your signed lease. It shows your right to use the home. Ask the landlord or former holder not to cancel the active supply.
If you bought the home
Send Repsol your deed. Keep a meter photo from handover and ask for the change without taking on the seller’s debt.
If the former holder has died
If the Repsol account holder has died, take this one step at a time. Show your present right to the home. Becoming the new electricity holder does not by itself make the person’s electricity debt yours. Inheritance is a separate matter.
After divorce or separation
Send Repsol the court decision or approved agreement that gives you use of the home. Include your ID, CUPS, bank and contact details.
If the former holder owes money
Tell Repsol that you are not taking on the former holder’s debt. Send your lease or deed. Old debt can still slow the file.
Things that can slow this down
There is no Repsol phone you can ring from abroad
Use the official PDF and email route. Keep the sent email and attachments as your record.
Repsol’s form and FAQ disagree
The form supports an incoming-holder application. If Repsol asks for consent, point to the signed form and your proof of the right to the home.
Repsol mixes up holder change and inheritance
Putting the supply in your name does not itself transfer the deceased person’s electricity debt. Inheritance liability is a separate question.
Repsol holder change: common questions
Still have questions?
We can help with the rest of your move too
We can also compare rates and suggest an alternative that could lower your yearly cost. We can help with the rest of your move, including gas, water, internet, home insurance and alarms.
About this content
Written by
Head of Operations at Settlewell
Linus moved from Sweden to Málaga in 2021 and set his own home up here, so most of this he has already done the hard way once. Before Settlewell he spent years at Workwide, the cross-border recruiter that has helped over 10,000 people into jobs abroad, latterly as its Head of Recruitment and Operations. He speaks Spanish, lives in Málaga with his partner, and spends his days on the phone to Spanish providers.
Reviewed by Simon Nilsson, Founder & CEOLast reviewed
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