See what DIGI home fibre is really like — its low prices, where it is fastest, the documents you will need and one technical catch — then decide whether to set it up yourself or let Settlewell help in English.
DIGI is the best-value choice when its own fibre reaches your address — high speed for a low price, with only a short 3-month commitment. The trade-offs are fewer English-support comforts and one technical catch.
Choose DIGI if
You want the best price for the speed — DIGI is usually the cheapest fast fibre, especially where it has built its own network.
You do not want a long contract — DIGI's commitment is only about three months.
You already have your Spanish ID number, called an NIE, sorted, so signing up is straightforward.
Look elsewhere if
You have just arrived with only a passport — DIGI usually needs a Spanish ID number, called an NIE; a Movistar store is sometimes more flexible with a passport.
You want proper hand-holding in English — DIGI offers some English support, but it is less geared to newcomers than Vodafone.
You use security cameras or game servers, or need to reach your home network from outside — DIGI shares one internet address between homes by default, but you can pay a little extra to change this.
Choose your route
Both routes are valid. The choice is simple: order from DIGI yourself, or let Settlewell compare options and coordinate the setup.
Let Settlewell compare and set it up
Use Settlewell if you want help comparing providers, setting up the contract and arranging installation.
Free to use. Settlewell earns a commission from providers, not from you.
Compare DIGI with other options at your address.
Check whether DIGI's own fibre reaches the property.
DIGI is strongest when its own fibre reaches the address. Confirm the network type, prepare your Spanish documents, then protect the installation appointment.
1
Check the exact address
DIGI can work very differently from one address to the next. Check whether the property has DIGI's own fibre or a product that depends on another operator.
2
Understand the network type
DIGI SMART normally installs faster than DIGI products that depend on another operator's infrastructure. If another operator is involved, the order can take longer.
3
Prepare documents and contact details
For home fibre, assume DIGI needs a Spanish ID number, called an NIE or DNI. Settlewell normally also uses a Spanish bank account and a Spanish phone number for a reliable order.
4
Protect the installation appointment
Make sure someone can answer Spanish calls, grant building access and approve router or cable placement. Keep the old connection active until the new line is installed and tested.
What English help can you expect from DIGI?
DIGI has real English-speaking advisers, but the website, automated flows and store journey are still Spanish-led.
Customer-service teams
DIGI confirms advisers in Spanish, English and Romanian.
Ordering journey
The public signup flow and documents are not built as an English-first experience.
Practical expectation
DIGI can be a strong choice if your documents are ready and you are comfortable with a more Spanish-market process.
Compare before you commit
Provider choice in Spain is address-specific. DIGI may be right, but Movistar, Vodafone, Orange or MásMóvil can be a better fit depending on coverage, documents and support needs.
Provider
Why compare
English-support note
Guide
Movistar
Large national operator with broad fibre availability and direct official channels.
English can be available, but do not treat it as a guaranteed English helpdesk.
DIGI can be a very strong choice when its own fibre reaches your exact address and your documents are ready. It is less simple if the address depends on another operator's network.
For home fibre, the safe assumption is yes. DIGI usually needs a Spanish ID number, called an NIE or DNI. Passport-only routes are not the reliable path for DIGI fibre.
DIGI has English-speaking advisers, but the signup journey is not English-first. Expect some parts of the process to be Spanish-led.
DIGI shares one internet address between homes by default. This is fine for normal browsing and streaming, but it can be a problem for security cameras, game servers or remote access. DIGI offers an add-on to change this.
Settlewell can help compare DIGI with suitable alternatives and coordinate setup in English where supported. Some DIGI routes may still require direct provider handling.
Still have questions?
Want the lower-friction route?
Tell Settlewell what you need at the property. We will compare suitable providers and help coordinate the setup path.
Last reviewed on 5 July 2026. Sources include DIGI official pages, Settlewell operational contracting requirements and Settlewell's provider-facts research. Settlewell is independent and not affiliated with DIGI. Settlewell may receive a commission when you choose an offer; this does not make this page a DIGI endorsement.
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By clicking "Accept", you consent to our use of cookies. You can manage your preferences at any time.