DIGI guide
By Linus Palmqvist, Head of Operations Reviewed by Simon Nilsson Last reviewed See what DIGI home fibre is really like: its low prices, where it is fastest, the documents you will need and one technical catch. Then decide whether to set it up yourself or let Settlewell help in English.
DIGI is the best-value choice when its own fibre reaches your address: high speed for a low price, with only a short 3-month commitment. The trade-offs are fewer English-support comforts and one technical catch.
Both routes are valid. The choice is simple: order from DIGI yourself, or let Settlewell compare options and coordinate the setup.
Use Settlewell if you want help comparing providers, setting up the contract and arranging installation.
DIGI is strongest when its own fibre reaches the address. Confirm the network type, prepare your Spanish documents, then protect the installation appointment.
DIGI can work very differently from one address to the next. Check whether the property has DIGI's own fibre or a product that depends on another operator.
DIGI SMART normally installs faster than DIGI products that depend on another operator's infrastructure. If another operator is involved, the order can take longer.
For home fibre, assume DIGI needs a Spanish ID number. Settlewell normally also uses a Spanish bank account and a Spanish phone number for a reliable order.
Make sure someone can answer Spanish calls, grant building access and approve router or cable placement. Keep the old connection active until the new line is installed and tested.
DIGI has real English-speaking advisers, but the website, automated flows and store journey are still Spanish-led.
DIGI confirms advisers in Spanish, English and Romanian.
The public signup flow and documents are not built as an English-first experience.
DIGI can be a strong choice if your documents are ready and you are comfortable with a more Spanish-market process.
Provider choice in Spain is address-specific. DIGI may be right, but Movistar, Vodafone, Orange or MásMóvil can be a better fit depending on coverage, documents and support needs.
Still have questions?
Tell Settlewell what you need at the property. We will compare suitable providers and help coordinate the setup path.
Get help in EnglishWritten by
Head of Operations at Settlewell
Linus moved from Sweden to Málaga in 2021 and set his own home up here, so most of this he has already done the hard way once. Before Settlewell he spent years at Workwide, the cross-border recruiter that has helped over 10,000 people into jobs abroad, latterly as its Head of Recruitment and Operations. He speaks Spanish, lives in Málaga with his partner, and spends his days on the phone to Spanish providers.
Sources include DIGI official pages, Settlewell operational contracting requirements and Settlewell's provider-facts research. Settlewell is independent and not affiliated with DIGI. Settlewell may receive a commission when you choose an offer, but this does not make this page a DIGI endorsement.
