Independent guide
By Linus Palmqvist, Head of Operations Reviewed by Simon Nilsson Last reviewed A joint venture between Telefonica and Prosegur, and the best reviewed of the six. It is also the company behind the anti-occupation cover people ask us about, which is an insurance promotion with conditions rather than a guarantee.
The best reviewed of the six, and the priciest, with an occupation cover worth reading closely.
The facts worth knowing before you talk to them, and the ones you can check yourself.
Prosegur reported 600,000 connections in Spain in October 2025.
The most expensive band of the six on published offers. Ask what the standard rate becomes.
Registered for running an alarm receiving centre, not renting space in one.
A guard attending is a separate service you contract, not part of the base package.
The equipment is rented and has to go back. Non-return and early-exit charges apply.
Underwritten by Europ Assistance, running 24 months from installation, with separate limits.
The name that should appear on your contract. Registered as DGP 4124.
Go to Movistar Prosegur yourself, or let us handle the Spanish side. Both work.
Free, and you are not committed to Movistar Prosegur.
The service reviews well. These three decide what you are buying.
The policy wording refers to your habitual home in Spain. If this is a second home, ask them to confirm eligibility in writing before you rely on it.
Someone attending the property is an optional service here. Ask whether your quote includes it, and what each visit costs if not.
The kit is rented, so it goes back at the end. Ask what counts as a full return and what a missing part costs.
This is a Spanish operation built for the Spanish market, so plan on Spanish and let us cover the gap.
The interface may appear in English depending on your phone settings. Do not count on it for anything contractual.
No company in this market promises an English-speaking operator when an alarm goes off. Plan on that conversation being in Spanish.
Spanish. The annex is the document that decides what the occupation cover pays, so it is worth reading with someone.
Worth reading a few yourself rather than going on the number alone.
around 45,000 reviews. The highest of the six. Checked 25 July 2026.
The company invites reviews, which lifts the volume and usually the score. Read the recent one and two star ones, because those are where the billing and cancellation experiences sit.
Six companies dominate monitored home alarms in Spain, listed alphabetically. The full table is on the comparison page.
Still have questions?
Send it over with the insurance annex. We will read both in English and tell you what they commit you to.
Compare your options in EnglishWe earn a commission if you set up an alarm through us. It does not change what is on this page. We cannot arrange every company we write about. The comparison is ordered alphabetically, not by what we earn. If a company we cannot arrange suits you better, we will say so.
Written by
Head of Operations at Settlewell
Linus moved from Sweden to Málaga in 2021 and set his own home up here, so most of this he has already done the hard way once. Before Settlewell he spent years at Workwide, the cross-border recruiter that has helped over 10,000 people into jobs abroad, latterly as its Head of Recruitment and Operations. He speaks Spanish, lives in Málaga with his partner, and spends his days on the phone to Spanish providers.
Company identity and registration come from the national register of security companies. Contract points come from Movistar Prosegur published general conditions, and the occupation cover from the insurance annex itself. Review figures are a dated snapshot from one named platform.
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By clicking "Accept", you consent to our use of cookies. You can manage your preferences at any time.
