You choose the retailer
Naturgy is the free-market retailer for electricity and gas contracts.
Naturgy guideNaturgy electricity and gas in Spain, for expats
By Linus Palmqvist, Head of Operations Reviewed by Simon Nilsson Last reviewed Naturgy is a major electricity and gas group. It can make sense for homes with mains gas (gas piped in, not bottled), but household support is mostly in Spanish unless Settlewell handles the setup layer in English.
Is Naturgy right for you?
Naturgy is worth considering when the home has mains gas as well as electricity. For English-only newcomers, the provider journey is less comfortable than Endesa or Octopus.
Choose Naturgy if
- You need electricity and mains gas considered together.
- You want a large mainstream provider with passport listed in the document flow.
- You are comfortable with mostly Spanish household support or want Settlewell to bridge it.
Look elsewhere if
- You do not have mains gas at the property.
- You need a provider-native English journey.
- You want a green challenger rather than a large dual-fuel group.
What you choose, and what you cannot choose
Spain splits electricity into two jobs. The comercializadora is the retailer that bills you. The distribuidora is the grid company that owns the wires and meter; you cannot choose it.
You cannot choose the grid
UFD in several regions. UFD covers areas such as Galicia, Madrid and Castile regions, but the distributor is assigned by address.
Regulated route
Gas & Power is the group route for PVPC, Spain's government-regulated electricity price, and Bono Social, a government discount for low-income households, when you are eligible.
Choose your route
Naturgy can be handled directly if you are comfortable in Spanish, or Settlewell can help keep the setup in English.
Let Settlewell handle it in English
Use Settlewell if you want help choosing, preparing the details and setting up electricity in English. We can also set up your whole move in English: electricity, gas, water, internet, home insurance and alarms.
- We explain the Spanish electricity terms before you choose.
- We help prepare CUPS, holder details, ID and IBAN information.
- Our help is free to you, and we often have access to better deals than direct signup.
- Settlewell is independent and may earn a commission when you choose an offer.
Leo and our team help you compare and set up in English
What to have ready
Gather these details before you start, whether you do it yourself or ask Settlewell to do it for you.
Naturgy is strongest when electricity and mains gas need to be considered together.
CUPS
The permanent code that identifies your home's electricity supply point. It is on any bill.
Holder and ID details
NIF/NIE/passport, bank details, address, CUPS and CIE, an electrical safety certificate from a registered electrician where applicable.
IBAN
Your bank account number for direct debit.
Potencia contratada
The amount of power, in kW, your home can draw at once. Check it before accepting the setup unchanged.
Provider-specific tips
- Document fit: Naturgy lists NIF, NIE or passport, plus bank details, address, CUPS and CIE where relevant.
- Property fit: Check whether the property actually has mains gas. Many Spanish homes are all-electric or use bottled gas instead.
English support reality
Naturgy household support is mostly in Spanish.
Naturgy household support is mostly in Spanish. Settlewell handles that side for you, in English.
What the provider can do
Naturgy household support is mostly in Spanish. Settlewell handles that side for you, in English.
Where Settlewell fits
Settlewell is the English layer for setup and comparison. Naturgy is not affiliated with us.
What still belongs to the distributor
Power cuts, meter problems and some activation steps belong to the grid company for the address, not to the retailer you choose.
Compare before you commit
If you do not need gas, Octopus or Endesa may be cleaner for English-speaking newcomers. Iberdrola may be worth comparing if you want another large incumbent.
Already have an active Naturgy supply? Read the Naturgy holder-change guide .
Octopus Energy
- English support
- Known for good English-language service, with current channels to check when you sign up.
- Regulated route
- None
- Best for
- Digitally comfortable internationals who want clean terms.
- Settlewell route
- Done-for-you setup
Endesa
- English support
- Strong: official customer line assists in English and Catalan.
- Regulated route
- Energía XXI
- Best for
- New arrivals wanting a big provider with an official English route.
- Settlewell route
- Done-for-you setup
Repsol
- English support
- Weak: household pages are Spanish-only.
- Regulated route
- Régsiti
- Best for
- Drivers or EV households comparing a wider energy ecosystem.
- Settlewell route
- Done-for-you setup
Plenitude
- English support
- Household support is mostly in Spanish.
- Regulated route
- None
- Best for
- Spanish-comfortable second-home, green, solar or EV homeowners.
- Settlewell route
- Done-for-you setup
Iberdrola
- English support
- Medium: workable routes exist, but do not expect English-first service.
- Regulated route
- Curenergía
- Best for
- Large-provider infrastructure and a deep tariff menu, if you can compare carefully.
- Settlewell route
- Compare and switch guidance
Naturgy Spain: common questions
Still have questions?
Need electricity and gas sorted in English?
Settlewell can help you compare whether Naturgy or another option fits your home and documents.
Start with SettlewellAbout this content
Written by
Head of Operations at Settlewell
Linus moved from Sweden to Málaga in 2021 and set his own home up here, so most of this he has already done the hard way once. Before Settlewell he spent years at Workwide, the cross-border recruiter that has helped over 10,000 people into jobs abroad, latterly as its Head of Recruitment and Operations. He speaks Spanish, lives in Málaga with his partner, and spends his days on the phone to Spanish providers.
Reviewed by Simon Nilsson, Founder & CEOLast reviewed
Sources and transparency
This page uses official provider information and Settlewell electricity setup guidance. Settlewell is independent and not affiliated with Naturgy.
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